Important Manufacturer Recall Notice

Philips Respironics Continuous and Non-Continuous Ventilators

Philips Respironics announced a recall for Continuous and Non-Continuous Ventilators (certain CPAP, BiLevel PAP and Ventilator Devices) due to two issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices. For information on the Medical Device Recall, a complete list of impacted products, and potential health risks, visit philips.com/src-update.

We know that you have questions and concerns. Please contact our patient care team at patientcare@resolutehealthcorp.com with your name, email address and telephone number. We will provide updated information from Philips as soon as it becomes available. As always, your primary health care provider is best positioned to assist with specific health care concerns.

Downloads

Philips Recall: Remediation Update
November 21, 2022

Important Update from Advacare regarding the Philips Recall
December 15, 2021

COVID Update – July 2, 2021

Reopening of Ontario CPAP Locations to In-Person Appointments

In keeping with the re-opening strategy of the province of Ontario, we are happy to announce that our locations are now open to in-person appointments.

We will continue to take the necessary steps to protect our staff and all individuals that enter our premises. Our protocols include but are not limited to:

• COVID-19 screening via questionnaire. Clients will be questioned and screened for COVID-19 both at the time of their appointment booking as well as when they arrive on premises.
• Ensuring social distancing. This will be accomplished by limiting the number of people in each location and by means of social distancing markers and client flow pathways.
• Mandatory in-office use of PPE by clients and employees. Anyone entering the premises will be required to don a surgical mask. In addition, employees will be required to use gloves as well as protective eyewear.
• Enhanced disinfection procedures. Between clients, consultation rooms, reception areas and common areas will be thoroughly disinfected.

Please note, in addition to in-person appointments, we will continue to offer virtual care to all clients preferring this method of service.

We thank you for your continued support.