Information About Our Services During the COVID-19 Pandemic

For the health and wellness of our staff and clients and employees, effective March 23rd, 2020, all clinics are closed to walk-in traffic until further notice. We are still open for business remotely to service your needs.

Frequently Asked Questions



1. What do I do if I already had an appointment scheduled?

Answer:
Any client with a pre-scheduled appointment will be contacted by one of our staff regarding an alternative appointment type. Appointments are still being conducted remotely through alternate means: by telephone, by email or by video conference.

2. Can I still start CPAP therapy without visiting a clinic?

Answer:
YES! We continue to operate remotely to conduct appointments over the phone, including appointments for set-ups, trials and replacements.

3. How can I get CPAP equipment and supplies?

Answer:
During this time, we are offering free shipping of equipment and masks. We are also offering curbside equipment pick-up at some of our locations (BELOW). Please call in advance to arrange a pick-up time or to place orders.

4. How do I pay for the equipment and supplies I purchase?

Answer:
Contact your clinic to arrange payment by credit card or e-transfer, and we will courier your equipment and/or mask(s) directly to your address. We will also help with managing your insurance payments as applicable.

5. What should I do if my equipment is not working properly?

Answer:
If your equipment requires repair/breaks, contact one of the clinics listed below and they can arrange a date and time for drop off.

6. What should I do if I need to speak with a respiratory therapist regarding a CPAP or payment?

Answer:
Call your local clinic and we will answers to all of your questions!

Curbside Pick UP/Drop Off Locations (Please call ahead for location hours)

Etobicoke:
5324 Dundas Street West,
Etobicoke, ON M9B 1B4
Tel. 416-234-8889

Brampton:
490 Bramalea Road, Suite 303,
Brampton, ON, L6T 0G1
Tel. 905-790-7880

Newmarket:
712 Davis Drive, Unit 101,
Newmarket, ON L3Y 8C3
Tel. 905-235-3476

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Providers of CPAP, APAP and Bi-PAP therapy products and services
5421 Dundas Street West
Etobicoke
ON
M9B 1B5
Canada